Job Position Details
Company Name: Tech Mahindra.
Qualification:Any Graduate or under-graduate.
Job Location:Hyderabad.
Experience:Fresher
Year Of Pass-out: 2012 and 2013 Batch.
Walk-in Dates:14th August 2013 (Wednesday).
Walk-in Time:10.00 AM.
Job Descriptions:
Tech Mahindra Walk-in For Freshers( 2012 and 2013 Batch) on 14th August 2013 (Wednesday) At Hyderabad
Company Name: Tech Mahindra.
Qualification:Any Graduate or under-graduate.
Job Location:Hyderabad.
Experience:Fresher
Year Of Pass-out: 2012 and 2013 Batch.
Walk-in Dates:14th August 2013 (Wednesday).
Walk-in Time:10.00 AM.
Job Descriptions:
Tech Mahindra Walk-in For Freshers( 2012 and 2013 Batch) on 14th August 2013 (Wednesday) At Hyderabad
- In this role it is expected that the Technical Support Associate answers 15 to 25 calls a day from customers requiring assistance.
- Each call will last on an average 18 minutes and will comprise diagnosis of the problem and troubleshooting.
- Each call is expected to end in complete resolution for the customer.
- The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
- The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Functional Competencies and skill sets required for the position:
Excellent Communication skills
Good command over written and spoken English
Should have Good GRAMMAR
Should be open to working in night shifts
Should have a flair for Customer Service & Technical knowhow.
Venue :
AURORAS ENGINEERING COLLEGE
Bhuvanagiri,
Nalgonda Dist - 508 116