Job Position Details:
Company : CSC
Website : www.techinfosoft.org
Eligibility : Any Graduate
Experience : Freshers
Location : Hyderabad
Job Role : Service Delivery Coordinator
Job Description : www.techinfosoft.org - CSC Hiring Freshers and Experienced as Service Delivery Coordinator (apply Online),Hyderabad
Essential Job Functions :
Has the ability to run the leveraged Incident Management process across multiple accounts, driving SLA attainment and good queue practices.
From a Major Incident point of view, they run Severity 1 and Severity 2 incidents affecting a single client.
Expertise Knowledge on Incident Management Process , CSC Internal process knowledge, client understanding,
Working knowledge of Incident management toolset (ability to advise and instruct others), ability to drive process and improvements
Company : CSC
Website : www.techinfosoft.org
Eligibility : Any Graduate
Experience : Freshers
Location : Hyderabad
Job Role : Service Delivery Coordinator
Job Description : www.techinfosoft.org - CSC Hiring Freshers and Experienced as Service Delivery Coordinator (apply Online),Hyderabad
Essential Job Functions :
Has the ability to run the leveraged Incident Management process across multiple accounts, driving SLA attainment and good queue practices.
From a Major Incident point of view, they run Severity 1 and Severity 2 incidents affecting a single client.
Expertise Knowledge on Incident Management Process , CSC Internal process knowledge, client understanding,
Working knowledge of Incident management toolset (ability to advise and instruct others), ability to drive process and improvements