Company PAREXEL
Website www.paraxel.com
Eligibility Any Graduate
Experience Freshers
Location Hyderabad
Job Role NOC Analyst
JOB SUMMARY:
Company Profile :
At PAREXEL, we have a passion for making a profound difference. As an expertise-based business, the caliber of our people and their dedication directly impacts our success, the success of our clients, and the ability to make a difference in the lives of patients worldwide. You’ll be surrounded by supportive leadership and a brilliant team who share a common goal — to improve the lives of millions of patients.
Job Description :
- Act as 24x7 escalation point to Security / Site Services / Network / Server and Application support issues.
- Pro-actively identify system impacting issues through the analysis of network performance data and alerts.
- Perform real-time tier 1 troubleshooting via remote access to network components to isolate, manage, and resolve network impacting issues.
- Identifying, ticketing, dispatching, and escalating network faults.
- Schedules, coordinates, and tracks all network maintenance.
- Monitors multiple logs across diverse platforms to uncover specific activities as they occur from platform to platform.
Qualifications :
- Open minded and ready to learn and absorb things.
- Experience in working with Incident / Problem / Change management team
- Ability to handle multiple tasks concurrently.
- Experience with enterprise monitoring tools such as QRadar / Quest Fog-light / Orion-Solarwinds / HP OpenView / Whats Up Gold / HP SIM / SCOM / NNM etc.
- Ground concepts of TCP/IP, UDP, ICMP, SNMP, SMTP
- Basic understanding of routing, routing protocols, layer 2 switches, firewalls, VPN and Network security concepts.